Deskripsi Pekerjaan

Regulatory Compliance

• Monitor and analyze regulatory developments issued by OJK and other relevant authorities.
• Assess regulatory impacts and ensure timely implementation of new regulatory requirements.
• Provide compliance advisory support to business and operational teams.
• Maintain and update regulatory compliance matrices and compliance monitoring programs.

Policy & Procedure Management

• Develop, review, and update internal policies, procedures, and guidelines to ensure compliance with applicable regulations.
• Conduct periodic reviews to ensure policies remain current and effective.
• Support policy dissemination and implementation across business units.

Regulatory Reporting

• Prepare, review, and coordinate submission of regulatory reports to OJK and other relevant authorities.
• Ensure regulatory filings are accurate, complete, and submitted within required timelines.
• Coordinate with relevant departments to collect and validate regulatory reporting data.

Compliance Monitoring & Assessment

• Perform periodic compliance reviews and testing of business processes and controls.
• Identify compliance gaps and recommend corrective actions.
• Track remediation plans and monitor completion of compliance-related action items.

Consumer Protection

• Monitor compliance with consumer protection regulations applicable to financing companies.
• Review customer-facing documents, disclosures, agreements, marketing materials, and communication channels to ensure compliance with applicable requirements.
• Coordinate the handling and monitoring of customer complaints and ensure timely resolution in accordance with regulatory standards.
• Support the implementation of consumer protection policies, procedures, and awareness programs across the organization.
• Monitor and report consumer protection-related issues, trends, and regulatory developments.

Regulatory Examination & Audit Support

• Coordinate responses to regulatory inquiries and examinations.
• Support internal and external audits related to compliance matters.
• Monitor and follow up on remediation of compliance findings.

Compliance Awareness

• Assist in conducting compliance training and awareness programs.
• Promote a strong culture of compliance throughout the organization.

Kualifikasi

1. Bachelor’s Degree in Law (S.H.) is preferred.
2. Minimum 4 years of experience in Compliance, Regulatory Compliance, Legal Compliance, Consumer Protection, or related functions within the financial services industry.
3. Prior experience in a financing company (multifinance) is highly preferred.
4. Experience handling OJK regulations, regulatory reporting, governance, and consumer protection compliance.
5. Experience managing customer complaint handling processes and consumer protection programs will be an advantage.
6. Strong understanding of regulations applicable to financing companies and the Indonesian financial services sector.
7. Familiarity with OJK regulatory requirements, consumer protection regulations, and corporate governance standards.
8. Strong analytical, problem-solving, and risk assessment skills.
9. Excellent communication and stakeholder management skills.
10. Ability to work independently and manage multiple priorities in a fast-paced environment.
11. Proficiency in English, both written and spoken.