Deskripsi Pekerjaan

1. Monitor transaction activities across payment channels (ATM, switching, and electronic payment systems).
2. Analyze alerts and suspicious activities to detect potential fraud patterns.
3. Conduct investigation and root cause analysis on fraud cases.
4. Coordinate with internal teams and member banks for case clarification and resolution.
5. Prepare fraud analysis reports, trends, and risk insights for management review.
6. Support enhancement of fraud detection rules and monitoring parameters.
7. Ensure compliance with internal policies, regulatory requirements, and security standards.

Kualifikasi

1. Bachelor’s degree in Information Systems, Information Technology, Accounting, Finance, or related fields.
2. Minimum 1–2 years of experience in fraud monitoring, risk management, or payment operations (fresh graduates with strong analytical skills are welcome to apply).
3. Understanding of electronic transaction processes, ATM networks, or switching systems is an advantage.
4. Strong analytical thinking and attention to detail.
5. Ability to work effectively under pressure and respond quickly to incidents.
6. Willing to work in a shift system to support 24/7 operations.
7. High integrity and ability to maintain confidentiality.